Our Modules
Six integrated modules that cover the full IT service management lifecycle.
Ticketing
Centralized incident, problem and request management with automated routing, priorities and SLA tracking.
- Incident & request management
- SLA tracking
- Automated routing
Automated Discovery
Automatically discover devices, software and network assets across your entire infrastructure.
- Network scanning
- Device detection
- Software discovery
Licenses
Track software licenses, monitor compliance and never miss a renewal deadline again.
- License compliance
- Renewal alerts
- Usage tracking
Inventory
A complete, always up-to-date inventory of your hardware and software assets.
- Hardware inventory
- Software inventory
- Asset lifecycle
Asset Management
Full lifecycle management for every IT asset, from procurement to retirement.
- Procurement tracking
- Depreciation
- Retirement workflow
Workflow Automation
Automate repetitive IT processes and approvals to free your team for higher-value work.
- Custom workflows
- Approval chains
- Notifications